長榮台北－紐約皇璽桂冠艙（EVA Air Royal Laurel Class: Taipei-New York JFK）

台北桃園機場第二航廈長榮 The Star 貴賓室

EVA Air The Star Lounge, Terminal 2, Taipei Taoyuan Airport

自從搭乘過短程的皇璽桂冠艙從曼谷返回台北之後，就一直想要試試看長程線的皇璽桂冠艙服務。這次再度前往紐約，剛好有機會好好體驗一下。

到機場之後的報到手續和過去都差不多。長榮有專屬的皇璽桂冠艙／桂冠艙／商務艙／金卡報到櫃檯，使用過幾次的經驗下來，都不需要排隊超過五分鐘。

通過安檢跟出關之後，當然就是上樓前往貴賓室了。既然上次從台北搭長榮出發時已經體驗過 The Infinity 貴賓室，這次就選擇左轉進入 The Star 貴賓室了。雖然 The Star 號稱比 The Infinity 低一階，是以服務金卡會員為主的貴賓室，不過裝潢相對比 The Infinity 沈穩許多，食物的選擇也不會比較少。如果不喜歡 The Infinity 太過華麗的風格，The Star 是可以考慮的選項之一。

Since I flew EVA's short-haul Royal Laurel Class product from Bangkok to Taipei, I really wanted to review their long-hau service. This trip to New York becomes a perfect chance to do that, so I booked an award ticket right away.

Check-in at Taoyuan airport was uneventful. EVA has its own check-in counters reserved for Royal Laurel/Premium Laurel/Business Class/Gold members. I've already used that for several times and never had to wait for more than five minutes.

After passing security and immigration, I went upstairs to the EVA lounge complex. Since I already reviewed The Infinity Lounge before, I decided to try The Star for this trip. In theory, The Star, as a lounge mainly for Gold members, is supposed to be one level lower than The Infinity. But some would find the decor of the lounge more preferable, and the food selection in both lounges are quite similar. So it's a possible alternative for those who don't like the flashy The Infinity Lounge.

The Star 貴賓室

The Star Lounge

The Star 貴賓室

The Star Lounge

The Star 貴賓室

The Star Lounge

The Star 貴賓室商務中心

The Star Lounge business center

The Star 貴賓室

The Star Lounge

The Star 貴賓室

The Star Lounge

The Star 貴賓室

The Star Lounge

The Star 貴賓室

The Star Lounge

The Star 貴賓室餐點

The Star Lounge food selection

提供明治冰淇淋

Meiji ice cream

The Star 貴賓室餐點

The Star Lounge food selection

The Star 貴賓室餐點

The Star Lounge food selection

The Star 貴賓室餐點

The Star Lounge food selection

The Star 貴賓室餐點

The Star Lounge food selection

The Star 貴賓室飲料

The Star Lounge drink selection

The Star 貴賓室咖啡機

The Star Lounge coffee machine

當然，在桃園機場所有星空聯盟的貴賓室中，我還是最喜歡新航貴賓室，也許在貴賓室面積或是食物種類上不比長榮，但品質絕對是最好的。

While the EVA Air lounges are okay, my favorite Star Alliance lounge in TPE is still Singapore's SilverKris Lounge. Sure, it's smaller and offers less food selection, but the quality is unmatched by any other lounge in TPE.

BR 32 台北－紐約

BR 32 Taipei - New York

長榮航空 EVA Air 32（BR 32）

台北桃園 Taipei Taoyuan（TPE）－ 紐約 New York（JFK）

起飛時間 Depart: 07:05PM

降落時間 Arrive: 22:05PM

飛行時間 Duration: 15hr00min

機型 Aircraft: Boeing 777-300ER

座位 Seat: 6A（皇璽桂冠艙 Royal Laurel Class）

長榮皇璽桂冠艙

EVA Air Royal Laurel Class cabin

在硬體方面，上次的飛行紀錄已經有介紹過，這次就不多贅述，主要以記錄長程線服務跟餐點為主。

I already documented the hard product of Royal Laurel class in my previous report. So I will focus on the food and service this time.

皇璽桂冠艙座位

EVA Air Royal Laurel Class seat

耳機、瓶裝水

Headphones and bottled water

拖鞋和機上雜誌

Slippers and reading materials

一上機坐定位之後，就會有空服員發放熱毛巾跟迎賓飲料。既然搭乘皇璽桂冠艙，當然要選擇通常只有在頭等艙才喝得到的香檳王 Dom Perignon 2004。

After I was seated, one of the flight attendants came to offer me a hot towel and a pre-departure drink. I, of course, chose the Dom Perignon 2004, which is normally only available in First Class.

香檳及熱毛巾

Champagne and hot towel

等到登機大致完成，還會由座艙長親自逐一問候乘客並發放菜單。晚餐有皇璽珍饌和養生套餐兩種選擇，或是也可在長榮網站預先選餐，會有網路版限定的主餐選擇。

After all of the passengers boarded, the purser personally came to greet everyone and offered menus. There were two options for dinner service, "Royal Laurel Dining" or "Healthy Dining." Passengers can also go to the EVA Air website prior to departure for a more extensive pre-order selection.

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙菜單

Royal Laurel Class menu

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙酒單

Royal Laurel Class wine list

皇璽桂冠艙

Royal Laurel Class cabin

皇璽桂冠艙

Royal Laurel Class cabin

空服員在詢問點餐時，還會跪下來和乘客互動，以求和乘客同高。這可是一般在頭等艙才會有的服務等級。

As you can see in the picture below, flight attendants would kneel down when taking meal orders (so they are the same height as the passengers). This is something that usually only happens in First Class.

空服員接受點餐

Flight Attendant taking meal orders

趁著點餐的空檔，我也去參觀了一下皇璽桂冠艙的洗手間，空間上並沒有特別大，備品也是按照慣例使用 HARNN 系列產品。

I used this time to check out the bathroom in Royal Laurel Class. It was nothing special in terms of space though. The amenities are, as usual, HARNN products.

皇璽桂冠艙洗手間

Royal Laurel Class bathroom

皇璽桂冠艙洗手間

Royal Laurel Class bathroom

皇璽桂冠艙洗手間

Royal Laurel Class bathroom

皇璽桂冠艙 HARNN 備品

HARNN products

回到座位之後，空服員也開始提供餐前飲料。我一樣點了一杯香檳，另外也有附上米果搭配。

Shortly after I returned to my seat, drink service began. I ordered another glass of champagne, it came with some rice crackers.

香檳和米果

Champagne and rice crackers

接著空服員也逐一發放 Rimowa 盥洗包。在其他航空公司（像是泰航、德航、全日空），這也是頭等艙才會出現的。盥洗包內除了眼罩、襪子、牙刷等等之外，也有提供 HARNN 乳備品。

Then the Rimowa amenity kits were distributed. Rimowa kits are also usually only available in First Class on other major airlines (like Thai, Lufthansa, and ANA). The kit consisted of eye masks (two, oddly), socks, tooth brush, comb, and some HARNN products.

Rimowa 盥洗包

Rimowa amenity kit

Rimowa 盥洗包

Rimowa amenity kit

晚餐的前菜是鵝肝，口味非常普通。

Then the fois gras appetizer came. It was nothing special.

前菜

Appetizer

前菜

Appetizer

麵包

Bread

蘑菇濃湯倒是非常好喝，沙拉和麵包也都不錯。

The mushroom soup, on the other hand, was fantastic. The bread and salad were also very good.

濃湯

Soup

沙拉

Salad

主餐我已經事先在網路上預選干貝和明蝦的組合，味道還不錯。長榮常被垢病餐點不好吃，但目前為止都還在可以接受的範圍之內。

As for the main course, I already pre-ordered the Prawn and Scallop option online, and it was quite tasty. I've heard many people criticizing EVA for their food, but so far everything was quite acceptable.

主菜

Main course

主菜

Main course

主餐結束之後，接著是起司及水果盤。水果選擇非常多，我也很貪心地每一種都要了一點。

Main course was followed by cheese and fruit selection, and I ordered one from each.

起司和水果盤

Cheese and fruit plate

水果盤

Fruit plate

甜點是 Haagen-Dazs 冰淇淋。

Dessert was Haagen-Dazs ice cream.

冰淇淋

Ice cream

吃飽喝足之後，當然就是準備睡覺囉。雖然號稱頭等艙服務，但還沒有到會有人來幫忙鋪床的地步。下面的照片是我自己嘗試鋪床之後的結果。皇璽桂冠艙的座位可以 180 度躺平，而且因為當天空位很多，我有多拿了一件羽絨被當作床墊，躺起來就跟真的床差不多了。

After all the eating and drinking, the only thing I could possibly do was to pass out and sleep for a couple hours. Although EVA Air claims to provide "First Class service" in Royal Laurel class, it did not include turn-down service, so I attempted to do it myself. The seat goes fully flat, and I put down another down comforter as the mattress, which made the bed super comfortable.

平躺後座位

Seat in bed mode

枕頭、羽絨被

Pillow and down comforter

準備睡覺囉

Ready to sleep!

睡覺前的飛機位置

Flight map before I passed out

台北到紐約的航線長達 15 個小時，當然不太可能從頭睡到尾。中間如果肚子餓，也有點心服務，可以隨時跟空服員點餐。台北到紐約的航程有提供四種點心，我選擇了泡麵跟港式點心試吃。泡麵非常普通，倒是港式點心意外地好吃。

Since the flight was 15 hours long, there was no way I could've slept all the way to New York. So I woke up a few hours later and ordered some snacks. There were four options available, and I ordered the ramen noodles and dim sum. While the ramen was ordinary, the dim sum selection was surprisingly good.

泡麵

Ramen

港式點心

Dim Sum

吃飽之後還是睡不太著，就隨便選了幾部電影來看。長榮的娛樂系統其實品質很好，選擇多而且皇璽桂冠艙的 15 吋螢幕畫質也很清晰。不知不覺也就到了降落前兩小時左右，空服員調亮客艙燈光，準備開始早餐服務。

Somehow I couldn't go back to sleep afterwards, so I decided to watch some movies instead. EVA Air offered a very solid AVOD on board. It had a large selection, and the 15-inch monitor was also quite good. In no time it was already about two hours before landing, and breakfast service began.

客艙燈光模擬日出

Mood lighting

英式早餐茶

English breakfast tea

早餐我選擇鮮蝦貢丸肉燥湯麵，大概是整趟航程最讓人驚豔之處。口味、擺盤和份量都屬上乘。

I decided to go for the shrimp and meat ball noodles for breakfast, and it turned out to be the best part of this flight. Everything about it was perfect.

早餐

Breakfast

早餐

Breakfast

早餐

Breakfast

水果盤

Fruit plate

最後再以一杯熱茶作結。我很喜歡長榮選用的瓷器，造型很美質感也不差。

Breakfast service ended with some tea. I want to add that I thought EVA's china were beautiful and very elegant.

熱茶

Tea

熱茶

Tea

早餐結束之後，也就開始準備降落紐約甘迺迪機場。這次搭乘皇璽桂冠艙，在各方面都有感受到長榮的突破，以跨太平洋航線來說，長榮絕對是一個很好的選擇，並不會輸其他亞洲航空公司，而當然也是大勝北美航空公司一大截。可惜在聯合航空（UA）調漲哩程兌換表、全美航空（US）即將結束與長榮合作關係之後，比較缺乏便宜兌換到皇璽桂冠艙的方式，未來想要再搭乘，可能困難度會變高一些。

After breakfast ended, we got ready to land, and the wonderful flight came to an end. I must say I was pleasantly surprised with the level of improvement EVA made in every aspect. I can confidently say that it's a great option for TPAC travel, and does not fall behind other Asian airlines (and of course way ahead of most North American ones). Sadly, after United devalued their award chart, and US Airways ending their partnership with EVA soon, there would be much fewer economical way to fly Royal Laurel Class in the future.

降落前飛行地圖

Flight map before landing