2012年7月10日 星期二

曼谷悅榕莊(Banyan Tree Hotel, Bangkok)One-Bedroom Suite



旅館:曼谷悅榕莊(Banyan Tree, Bangkok)
地址:21/100 South Sathorn Road, Sathorn, Bangkok 10120
官網:http://www.banyantree.com/en/bangkok/
交通方式:搭乘 MRT 至 Lumphini 站下車,步行約十分鐘即可到達

入住房型:One-Bedroom Suite
(官網介紹:http://roomsvillas.banyantree.com/bangkok/Reservations/Rooms/One-Bedroom-Suites
房號:3003
網路:免費有線/無線上網 Free internet access





再出發前,我就已經先用 email 請旅館派車到 Siam Kempinski 來接我(實在是不想要拖著行李箱,在夏天的曼谷街頭走上十幾分鐘啊...)。司機非常準時地在預定時間就抵達等候,整趟旅途也非常舒適愉快。司機偶爾會稍微閒聊一下,問問到曼谷的這幾天過得如何等等,但也不會聊到讓人覺得太過頭。

I ordered a hotel limo service (via email) to take me to Banyan Tree from Siam Kempinski. The driver arrived on time and the whole ride was very smooth and comfortable. He was genuinely kind and wanted to know how my trip was without being too nosy.

車內免費礦泉水
complimentary bottled water in the car


到達 Banyan Tree 之後,已經有一位服務人員站在門口等候,而且立刻送上一杯迎賓飲料,並帶我前往房間內辦理 check-in 手續。但在前往房間的過程中,我就得一直拿著那一杯飲料穿過大廳跟搭電梯,不免讓人覺得有些尷尬。但也就是這樣的服務讓人立刻感受到 Banyan Tree 的獨到之處。他們的服務真的非常個人化,會真心讓人覺得自己有貴賓般的享受。這絕對是目前曼谷其他家飯店還沒做到的。

Once I stepped out of the car, I was greeted by name and offered a complimentary welcome drink. But then I was escorted to my room for check-in. So I had to hold the glass all the way through the lobby and the elevator ride, which was a bit awkward. 

At this greeting process you can instantly tell the difference between Banyan Tree and other hotel chains. Their service is just much more personal and makes you feel completely pampered, like a "VVIP" or something. The best service I had in Bangkok so far.



在訂房時我就先要求要住在高樓層的房間,這樣才有比較好的景觀。因此他們安排我入住30樓,已經算是 Banyan Tree 旅館部分最高的幾層樓了。

When I booked my stay, I specifically asked for a room on the higher floors so I can enjoy the view. So they put me on the 30th floor. Good enough.

客廳篇 Living Room



Banyan Tree 的套房給人的第一印象就是一個「大」。客廳的沙發就已經夠睡一個人了,臥室裡頭還有一個一模一樣的沙發,所以其實這房間根本就可以輕輕鬆鬆睡四到五個人。整體客房設計雖然沒有 St. Regis 或 Siam Kempinski 來得那麼新潮,但還是有種低調奢華的風格。

First impression of the suite: HUGE. The sofa is a bed by itself (there's another one in the bedroom. So if you want to, you can easily sleep four to five people in this suite). The design was much more "classical" and a little dated compared to St. Regis or Siam Kempinski, but the overall atmosphere is still inviting and cozy.

迎賓飲料與水果盤
welcome drink and fruit plate


TV & mini bar



住在 Banyan Tree 的好處:無酒精飲料免費!

One great thing about staying in Banyan Tree: free non-alcoholic drinks!


書桌就安排在窗邊,因此有很好的景觀。旅館也貼心的附上許多文具供房客使用。

The desk was also huge and had a nice view. Comes with all the stationery you may need.


文具盒
stationery


書桌還藏有好幾個插座
power outlets in the desk

網路接頭 internet connection

臥室篇 Bedroom


臥室本身並沒有什麼特別新奇之處,算是個中規中矩的臥室。就只有 King-size 大床搭配沙發區和電視。雖然電視一開始是面向沙發的,但它的設計是可以旋轉,所以也不怕躺在床上看不到電視囉。

The bedroom was quite standard considering it's a suite: comfortable king-size bed, lounging area, and an extra television. Even though the TV appears to be facing the sofa, you can pull it out and turn it so it faces the bed.

king-size bed

休憩區 lounge area

休憩區與電視 lounge area and TV


臥室景觀 view from the bedroom

床頭備品:電話、紙筆、鬧鐘、遙控器
phone, pen & paper, alarm clock , remote control

床旁邊的乾燥花 
box of potpourri next to the bed



臥室和浴室中間就是衣櫃區。總共有兩個大衣櫃,裡面也是相當中規中矩的擺設:浴袍、保險箱、熨斗、拖鞋、洗衣袋等等。

The closet area is between the bedroom and the bathroom. They had two huge closets installed with standard stuff like bathrobes, slippers, safety deposit box, ironing boards, laundry bag, etc.




浴室篇 Bathroom


浴室還是只能用「大」來形,而且絕對是我在所有都會型飯店中看過最大的浴室。乾濕分離的淋浴間、浴缸,還有另外的廁所區跟雙洗手台設計,使得整個空間真的大到超乎想像。

The same word for the bathroom: HUGE! This is surely the biggest bathroom I've seen in a metropolitan hotel. They had separate rain shower, bathtub, toilet area, and double vanity. The entire space is beyond spacious. It actually made me feel guilty having all this space to myself.



廁間 toilet


這裡的浴缸並沒有其他間飯店來的大。雖然說一個人泡仍然是相當足夠,但如果想要兩個人一起泡澡的話,可能就沒有那麼寬敞了。

The bathtub was a little small though. It could easily fit one person, but perhaps no so spacious if you want to have two people in it.





浴室裡面的沐浴乳罐卻讓我經歷了一個相當尷尬的經驗。整個罐子在我想要擠沐浴乳的時候完全卡死了,拚死命按都完全按不下去。雖然聽起來很荒謬好笑,但當人洗澡洗到一半卻完全不知道該如何是好的時候,實在是笑不太出來。根據 tripadvisor 上的評論看來,好像有不少人都有經歷到一樣的狀況,所以希望飯店已經有所改善了。

I also experienced some difficulty with the shower gel bottle. It was stuck! I simply cannot press the damn thing no matter how hard I try. I know it may sound hilarious, but when you're butt-naked in the shower wondering what you should do - not so funny. I saw quite a lot of people facing this problem on Tripadvisor, so I hope the hotel would've solved this issue by now.



淋浴間 rain shower


Banyan Tree 每天都會準備不同的精油跟香,在夜間開床服務後點燃,這樣晚上整個房間就會有非常舒緩壓力的香味和氣氛,適合好好泡個澡休息一整晚。

They also had different incense sticks and scented oil each day, and they will be lit after turn-down service, giving the room a very nice and soothing smell.




Banyan Tree 絕對是目前為止我在曼谷看過備品最充足的飯店。不但男女生有分開的備品包,他們用來裝備品的袋子也非常的美喔(而且是可以給房客帶回家的)。

Banyan Tree definitely has the most well-equipped bathroom I've seen in Bangkok. They really go over-the-top when it comes to amenities. I also love the bag (they have separate amenities for men and women) they use to have all the amenities, simply beautiful! I got so excited I think I took more photos of the vanity area than I should.








男士用備品包 amenities for men

女士用備品包 amenities for women

Banyan Tree Club Lounge


所有住在 Banyan Tree Club floor 的房客都可以前往專屬的 club lounge 享用全天供應的餐點、夜間雞尾酒時段,還有專屬的早餐服務。Club Lounge 一般給人的感覺就是服務比較個人化,但餐點的選擇就比較少一些。但在這裡選擇一樣非常多,所以完全沒有去餐廳人擠人的必要。

這次住宿期間我一共去了 club lounge 三次,分別吃了午餐、夜間雞尾酒和隔天早餐。每次進入 club lounge 都會服務人員立刻稱呼名字(我都還沒報房號耶!),然後相當快速的送上一杯飲料。所有的工作人員都非常的友善和親切,真的讓人有尊寵的感覺。

All suite and banyan tree club guests have access to the club lounge, where they serve all-day "light meal" (not light at all, you can easily have a full lunch here), cocktail, and breakfast. They had a extremely wide selection of food and beverage, so there's really no need to go to the main restaurant for breakfast even when you're looking for more variety.

I had some snacks in the lounge after check-in, and then some more food during cocktail hour, and also went there for breakfast the next morning. The staffs there are all so friendly, attentive and helpful. I was greeted by name every time I step into the lounge, and promptly offered a beverage. They really try their best to pamper all the guests.

午間供應的「輕食」
the "light meal" menu for lunch

晚間雞尾酒與小點心
cocktail & snacks


早餐 breakfast

酒吧看夜景 Night view from the bar


來到 Banyan Tree 絕對不能不到他們頂樓的酒吧去喝酒看夜景。只可惜當天因為天候狀況不佳,所以頂樓並沒有開放,所以我只能到一個比較低樓層的酒吧去看看夜景。雖然樓層較低,但因為周遭的建築並不高,所以景觀已經是非常美了。

You simply cannot stay in Banyan Tree without visiting their rooftop bar. Unfortunately the bar was closed that day due to weather conditions, so I was redirected to one of their other bars in the lower floors. The scenery was still breathtaking enough though.







在 Banyan Tree 的整體經驗:房間可能需要一些翻修,在細節上也要多注意一些。地點因為距離捷運站和空鐵站都有一段距離,所以比較不是那麼方便。但旅館也因此比較安靜,在安全性上面也比較好(和很多大使館很近,所以附近都有很多保全跟警察)。

但 Banyan Tree 的獨到之處還是在他們的服務,絕對是百分之兩百的滿分。我隔天在 check-out 的時候,飯店的人員不但貼心地問我接下來要去哪裡,還立刻幫我安排了免費的嘟嘟車載我到 Sofitel So 去。一個服務人員是不是真心關心房客,在這種小地方就立見高下了。所以如果特別重視服務的人,我絕對是會立刻推薦 Banyan Tree 的!

My overall experience in Banyan Tree: The room is comfortable but may need some more updating and attention to detail (like checking the shower gel bottle during housekeeping). The location is not so convenient as it is not close to BTS or MRT stations, but that certainly makes the hotel much more quiet and secure (it's close to several embassies). 

What gives Banyan Tree the edge is definitely their service, simply outstanding. When I checked out the next day, the hotel staff asked me where I was going and even offered me a complimentary tuk tuk ride to Sofitel So! Now that's what you call great service! If you want to be pampered, Banyan Tree is your choice.

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